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CUTE CREATIONS
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CUTE CREATIONS

Shipping Policy

Shipping Policy

Last Updated: [Insert Date]

At [Website Name], we understand that gifts are time-sensitive and meaningful. We strive to get your packages delivered safely and on time, whether they are going to your home or directly to a loved one's doorstep.

1. Processing Times

  1. Ready-to-Ship Items: Orders placed before [Insert Time, e.g., 2:00 PM] EST are processed within 1–2 business days.
  2. Customized/Personalized Gifts: Items like engraved acrylics or custom prints require extra care. Please allow [Insert Days, e.g., 3–5] business days for production before your order ships.
  3. Note: We do not process or ship orders on weekends or public holidays.

2. Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer several tiers of service:

3. Direct-to-Recipient Shipping

We specialize in gifting! You can ship an order directly to a recipient by entering their address in the Shipping Address field and your own in the Billing Address field.

  1. Gift Packaging: All orders are shipped with a gift receipt (no prices shown).
  2. Multiple Addresses: If you wish to send gifts to multiple people, please place a separate order for each shipping address.

4. Tracking Your Gift

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

5. Delivery Issues & Damaged Items

We take great care in packaging fragile items like acrylic frames.

  1. Damaged Goods: If a gift arrives damaged, please contact us at [Insert Email] within 48 hours with a photo of the item and the packaging. We will send a replacement immediately at no extra cost.
  2. Incorrect Address: We are not responsible for lost packages due to incorrect addresses provided by the customer. Please double-check the recipient's address before finalizing your order.

6. International Shipping

We currently ship to [List Countries, e.g., USA, Canada, UK].

  1. Customs & Duties: Your order may be subject to import duties and taxes once a shipment reaches your country. [Website Name] is not responsible for these charges; they are the responsibility of the customer or recipient.

7. P.O. Boxes & APO/FPO Addresses

We [do / do not] ship to P.O. Boxes or military APO/FPO addresses at this time due to carrier restrictions on fragile items.

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Contact Us

If you have any questions regarding your gift's arrival, our team is here to help: Email: [Support Email] Hours: [e.g., Mon-Fri, 9 am – 5 pm]